Dave Tippett from The Employers' Association will present on how you can be a hero to your customers. At the end of this session, participants will be able to: Describe the foundation of never forgetting what it’s like being a customer, State the attitudes necessary for exceptional customer service, Demonstrate how to apply Emotional Comfort in every interaction, Demonstrate how to apply Additional generosity (do what they expect and more), and Describe Keys to re-establishing and re-engineer customer relationships. This event is free for Chamber Investors and $10 for Non-Investors. Register online at www.bgchamber.net/rsvp
217 S. Church St. Bowling Green, OH 43402
217 S. Church St.
Free for Investors, $10 for Non-Investors
Bowling Green Chamber of Commerce